End of Lease Cleaning Hobart

Inclusions & Exclusions - BondcleaninginHobart

Our Bond cleaning service aims to clean the property to satisfy the Managing Agent (under the governance of the Residential Tenancies and Rooming Act 2008) of the cleanliness of that property for the tenant to have their bond released.

Our Bond ReturnGuarantee only covers the areas you have chosen to use our services (T's & C's Apply) .

Please see BondcleaninginHobart full Terms and Conditions.
Please understand that Bond Cleaning can consist of many different components. It is your duty to ensure you have covered them all. For instance, a complete Bond Clean usually consists of

Bond Clean (Deep clean of the property)
Carpet Shampoo Cleaning (Stain Removal Not included)
For Steam Clean please speciafically ask.

And if required any specialty service like;

Pest Control
Pressure Cleaning
Upholstery Cleaning

Our quoting process covers these items individually, please make sure you have checked your quote for your inclusions. NOTE,each item will appear on the quote as a sperate service. For instance

Bond Clean
Carpet Clean

BondcleaninginHobart use the latest cleaning techniques and products however at times ‘normal wear and tear’ applies and itis not possible for us to get the item back looking like new. We will however take before and after photos of some items to prove to the Managing Agent that without specialist intervention this is the best condition the item can be in.

Bond Cleaning Inclusions (Unfurnished property)

The following services constitute our Bond Cleaning service at BondcleaninginHobart.

General

Remove cobwebs, insect marks and small nests where Pest control is not warranted
Clean fans, Air Conditioners and filters
Clean light fittings (where they can be safely removed and accessible)
Spot clean walls, light switches and power points
Clean skirting, architraves and doors
Clean drawers and cupboards including inside, doors and cupboard tops and shelving
Windows clean both sides (exclusions apply at heights and accessibility)
Vacuum sliding door tracks and clean tracks
Clean standard blinds, cords and rails (spot clean and dust).
Vacuum all the floors and carpets.
Mop hard floors.

Kitchen

Clean inside and outside and on top of all cupboards, doors and drawers.
Clean inside, outside and around stove top, elements, rings and knobs.
Clean inside and outside of oven, griller, doors, trays, racks, glass and knobs.
Clean inside, outside & behind refrigerator* and dishwasher* & microwave* space. (if applicable)
Clean and dry sink, drain holes, drainers and polish tap ware.
Range hood exhaust and filter -filter can be removed and cleaned.
Clean and polish splash back area.

Bathroom

Clean exhaust fans
Clean Inside and outside all cupboards and drawers.
Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat..
Clean bath, shower recess, remove built up soap residue on tiles and shower screens & soap holder
Clean sink and polish all tap ware and towel rails.
Clean mirrors and windows, window tracks and floors.

Laundry

Clean Inside and outside all cupboards and drawers.
Clean inside, outside and behind dryer*. Remove lint. (If applicable)
Clean inside, outside and around laundry tub, cabinets, shelves, drawers, tap ware.
Clean behind washing machine* space. Clean equipment and filters (if applicable).
Clean all walls, windows, window tracks and floors

Garage

Sweep floor and remove cobwebs

Patio

Sweep and mop floors, remove cob webs.

In addition to the above items a furnished property bond clean also constitutes;
(a furnished property is quoted differently given the time required)

Furnished

Dust and wipe over furniture surfaces

Kitchen cupboards will be cleaned if ALL ITEMS are removed and placed in front of the cupboard. WE TAKE NO RESPONSIBILTY or have no liability for any damage or breakages of cupboard items

NOTE: Standard blinds are blinds with a surface that can be dusted or cleaned without requiring a specialist and or extra time. For instance, material blinds or curtains would require a Blind specialist. Venetian & Roller blinds will be quoted separately based on the number of blinds in the property. Furnished properties will require a sperate quote.

*Cleaning behind/aroundthese items or any heavy object (as per our Terms and Conditions) over 5Kg must be moved by the client (and put back if applicable)for our cleaners to gain access and clean.

Additional Services (will be separately quoted)

The following services are quoted separately and will appear on your quote as a separate item.

NOTE:If they are not listed on your quote they are not included.

This list is not definitive. We have only listed the more common services, other specialty services exist such as household repairs, painters etc.

Carpet Cleaning
Blinds IE Venetians
Pool Maintenance
Garden Maintenance
Rubbish Removal

Furnished properties
Pest Control
Upholstery Cleaning
Pressure Cleaning

Bond Cleaning Exclusions of BondcleaninginHobart

These items are excluded from our Bond Cleaning Service

Mould

We do our best to remove mould from areas however mould can be imbedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state.

Damp Spots

Damp spots can happen anywhere in the house, often the ‘dry wall’ plaster can be affected. We will do our best to remove any mould and marks from Damp spots however we can’t completely make these spots disappear. These marks can return quickly due to excess moisture.

Complete Wall Clean

We spot clean the walls for insect marks etc .. however, a full wall clean requires more time and often does not have a different result. A full wall clean is only required if marks exist beyond normal ‘wear and tear’.

Discolouration

We will do our best to clean all items with our commercial experience however discoloration happens with normal wear and tear of the property. Often grout, toilets and plastics can discolor (often into a yellow colour) over time and they can’t be returned to their original colour without specialist intervention.

Tile And Natural Rock Stains

We do our best to remove stains however due to the composition of the tiles or benchtops (some being extremely porous) it is not possible to remove stains without specialist intervention.

Ceilings

We do not clean ceilings.

Dangerous Areas

Any areas considered by our cleaner dangerous for them to operate, this includes broken cracked PowerPoints/switches, rubbish, bio waste or any other hazard than can be deemed dangerous.

Heights

Our cleaners do not clean at heights. Any cleaning that requires a ladder will not be performed. For instance, Windows in a unit complex on the second floor.

Garage Walls

We do not clean Garage walls or floors

Specialist Services

Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (grease on garage floor), painters (walls extremely bad) or plasterer (holes in walls).

Additional Items

Items such as fridges, furniture or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon by both parties in writing.

Furnished (If Applicable)

We will not clean inside cupboards, if items are not removed.

Kitchen items (Furnished if applicable)

We do not clean nor warrant all kitchen items that occupy cupboards and draws.

Furnished Property Exclusions

We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.

Bond Back Guarantee (T's & C's Apply) Exclusions with BondcleaninginHobart

As well as the Bond Cleaning Exclusions, other exclusions exist that we can’t warrant under the Bond Back Guarantee (T's & C's Apply) at BondcleaninginHobart.

Outside Windows

We will clean the outside windows where we can (excluding windows at heights or difficult access) however due to weather circumstances we cannot warrant them.

Outside Glass

We will clean outside glass where we can (excluding glass at heights or difficult access) however due to weather circumstances we cannot warrant this.

Outside Areas

Outside areas are areas that cannot be fully protected (closed off) from weather elements. Examples are balconies and patios, or any area that cannot be completely closed off such as an outside area of a house with only three walls. As per our inclusions we will clean any outside area as required however due to weather circumstances we cannot warrant these areas.

Post Pest Control

We will not be responsible and do not warrant items post pest control that may require additional cleaning directly related to the Pest Control. Examples are dead insects or animals that have accumulated due to Pest control being applied to the property.

Garage

We do not warrant any cleaning inside or outside of the garage.

Completion Events

A completion event is an event that has happened after the bond clean and within the warranty period which may influence the Managing Agents release of the bond in which the bond cleaner is not responsible for. We will not be responsible nor guarantee cleanliness in such an event. To determine these events ‘common sense shall prevail’. Examples of these events are;
- Buildup of dead insects that were alive during the clean and have since expired.
- A build up of surface dust that has settled after the clean.
- Dirt or grime near a window or door that has been left open.
- Insect/animal feaces.
- New residents have moved or moving in.
- Access to the property by a third-party contractor that has not been approved by us.

Kitchen items (Furnished if applicable)

We do not clean nor warrant all kitchen items that occupy cupboards and draws.
We refrain from removing the oven glass or door during the cleaning process due to high probability of breakage/damage.

Furnished Property Exclusions

We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.

FREQUENTLY ASKED QUESTIONS

Let's have a look at some of the most common questions related to our end of lease cleaning service in Hobart. It will help you to understand our service in a better way.

Why Should I Choose Bond Cleaning In Hobart?

We are a renowned cleaning company operating in the city and its adjoining areas for several years. We have worked on a variety of commercial and residential properties and have helped them to get their bond back (Ts and Cs apply). Our successful track record makes us the preferred choice of customers for all kinds of cleaning needs.

Do You Provide Carpet Cleaning?

Yes, carpet cleaning is included in our end of lease cleaning in Hobart. We also provide exclusive carpet cleaning service which includes removing tough stains, germs and dust. We use heavy-duty vacuuming so that you can improve the hygiene levels in your home and keep the carpets looking like brand new. If you have pets at home and the carpets are always laden with hair, then our deep cleaning and deodorising service can help in getting its lost sheen back. Our safe cleaning methods ensure that the procedures do not affect the health of the family members or cause any allergies.

How Does The Booking and Cleaning Process Work?

We have a simple and straightforward booking process. Here is a step-by-step guide.

To make a booking, you can either fill out the form on our website or contact us directly at 1300 599 644. If you choose to fill the form, then our support team will get in touch with you at the earliest.
When you contact us, our customer care executives will understand your requirements and note down the size of the property. They will calculate the cost and provide you with an upfront quote.
You can confirm the booking as per your preferred date and time.
Our cleaners will arrive at your doorstep at the same time and start the cleaning in systematic manner while following the tailored checklist.
They will complete the job and ask you to examine the property. Once you are satisfied with the cleaning, they will take your leave.
There are no additional charges and our end of lease cleaners in Hobart are fully insured to keep all the parties protected from any mishaps.
They use only eco-friendly products for cleaning and will require hot water and electricity. Thus you should not get the utilities disconnected before the end of lease cleaning.

How Do You Clean The Kitchen?

Kitchens are high traffic areas that are often laden with oil spills, grease, dust and dirt. Thus they need special attention from our cleaners. Here is how we clean it up.

We start from the ceiling and then begin with cleaning the inside and outside of all the cabinets and drawers. We manage to reach the top of the shelves and cupboards to remove all the dust bunnies and cobwebs.
Our next target is the stove top, which is greasy and filled with dust in the crevices. We clean it thoroughly from all sides and wash its elements and rings and scrub the knobs to sanitise it completely.
The appliances are also cleaned with same diligence including the oven and the griller. We remove the detachable parts and clean the doors, trays, racks and knobs.
We clean the inside and outside of refrigerator and dishwasher microwave. We also clean the area behind these appliances if it is reachable.
Our end of lease cleaners in Hobart clean the sink, drain holes, drainers and polish the faucets to remove the stains of hard water.
We also clean the range hood exhaust and its filter so that no area is left dirty.

Are Your Cleaners Verified?

We are a leading bond cleaning company in Hobart which has hundreds of satisfied clients. Our locally recruited professionals are from the cleaning industry and have serviced all types of properties. They have been trained in the usage of a variety of industry-grade and quality vacuums and cleaning tools. They are appropriately dressed for the job and come equipped with gloves, sponges, mops, washcloths, dusting brushes, brooms, etc. You do not have to provide them anything except electricity and hot water. They are fully insured and screened by the police, which allows our clients to trust them without any doubts.

What Are The Pre-Requisites For Bond Cleaning?

We do not need any help from the clients during the process. You just need to remove all the furniture and furnishings from the property so that we can do our job without any interference. You can leave the fixtures belonging to the landlord on the property. We will clean them along with the rest of the house or commercial space. We also require electricity and hot water to use vacuums and pressure cleaning tools. If you cannot provide us with electricity and hot water, then please inform about the same during the booking. In such circumstances, we arrange for these utilities at an additional cost.

What Does End of Lease Cover?

Our end of lease cleaning in Hobart covers the entire length and breadth of the property except a few exclusions. You can take a look at the exclusions on the end of lease cleaning page on our website. Here is a list of the general inclusions:

We begin the process by removing the cobwebs from the ceilings and walls and get rid of any insect marks and small nests.
Our next step is cleaning of the fans, air-conditioners and filters to remove all the dust and dirt hidden beneath the surface.
We clean all the finger marks and dirt from the light fittings, light switches and power points.
We do not miss out on the skirting boards, architraves and doors and give them a through cleaning.
Our professionals make sure to clean the drawers and cupboards from both inside and outside. They take care to clean all the doors, tops of the cabinets and cupboards and shelves in the rooms.
We clean the windows from both the sides if they are easily accessible and are not too dangerous to be accessed from outside.
Our professionals vacuum the sliding door tracks and clean the tracks to remove the dust and grease from the corners.
We clean the blinds, cords and rails and vacuum all the floors and carpets to get rid of the pet hair, dust, dirt, germs and food particles.
Our cleaners put their best foot forward in mopping the hard floors and sprucing them up.

How Do You Ensure Effective Cleaning?

We know that cleaning is not rocket science. However, it can be improved with the help of specialised tools and techniques. A simple wash cloth cannot do the job of scrubbing, mopping and polishing. We have a variety of industry-grade equipment that allows us to reach all the remote corners and offer complete top to bottom cleaning. We double-check every crevice to ensure that we do not miss out on any area and get rid of all the dirt and germs. You sweep, mop, vacuum, scrub, wash, and dry all the surfaces and have excellent cleaning agents to achieve a shining appearance.

What Precautions Do You Take While Cleaning?

Our end of lease cleaners are dressed in jumpsuits along with caps and gloves to avoid any harm to their skin while scrubbing and cleaning. They are fully insured to cover any mishaps. Also, they are trained in cleaning of all types of surfaces, including wood, tiles, granite, glass, etc. Thus they are well-aware of the safety measures. They do not use any abrasive or toxic materials for cleaning and keep themselves hydrated throughout the procedure. They follow all the industry standards of safe working and do not damage the property in any way.

How Is Your Service Better Than Others?

We offer a diverse range of cleaning services across Hobart and its suburbs and enjoy competitive advantage because of the following reasons:

We follow eco-friendly cleaning methods that do not leave behind chemical waste which is harmful to the environment.
Our team of end of lease cleaners in Hobart is intensively trained in the latest cleaning technologies and methodologies.
We maintain transparent pricing with an upfront quote that is offered at the beginning of the process without adding any new charges at the end.
Our support team is prompt and responsive. They are known for their friendly approach and help in assisting clients throughout the booking process.
You do not have to fill out any lengthy forms to make a booking. We get it done in just a few clicks by offering you an upfront quote.
We prepare a tailored cleaning checklist that includes all your requirements while following the industry standards.
We do not assign any date or time for cleaning. You have the flexibility to choose a date and time as per your comfort and convenience. However, make sure you do not call us on the last date of relocation. Contact us two weeks in advance to get the cleaning scheduled.